FAQ

 

What is your shipping policy?

We only use USPS at this time at a flat rate of $5.00 per item sold. Notification of shipment will be made immediately along with a tracking number when available. Currently, we only ship within the United States.

Why does it say, "keep out of sunlight?"

Feronia Hand Cream uses photosensitive ingredients, meaning they are sensitive to sunlight. Too much light exposure can lower the quality of these ingredients. The jar itself is great at blocking the light, just be sure not to open it in full sunlight.

Is it okay to use around the cuts and scrapes on my hands?

Yes. While it won't heal the wounds, it will not cause them to sting or otherwise hinder their healing. I've had trad climbers tell me how great it feels after rough hands all day.

Why don't you use beeswax?

This is because beeswax does not absorb into the skin and also constantly draws moisture from the air to the skin. This creates a greasy feeling and hinders absorption of the other oils. Candelilla wax is used instead, it is moisturizing and conditioning while also quickly absorbing. Candelilla wax is also plant based and therefore, vegan friendly.

What is Camelina Oil

Camelina Oil, also known as false flax oil, is extracted from the camelina plant. The oil is high in omega 3 fatty acids and has a great balance of omega-6 and omega-9 fatty acids as well. It is also fast absorbing, high in vitamin E and phytosterols.

How do I order wholesale?

Contact Cory@climbercrafted.com to place a wholesale order. We will respond as soon as possible with instructions on how to proceed.

Any other questions?

Feel free to contact us.